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Email supportManaging a subscription
Apple manages Interval subscriptions. On iPhone or Mac, open your Apple account settings and choose Subscriptions to view, change, or cancel a plan. If a purchase is missing in Interval, use Restore Purchases in the app first.
Website lifetime purchases
Website access costs £15.99 once, with no monthly or annual renewal. After purchase, Interval emails you a download-page link and an activation key starting INT-. Open the download page, paste that key and your Mac download starts automatically. Open the DMG and drag Interval to Applications. Keep the same key for activation in the app. One licence covers two Macs. You pay before downloading. Mac 1.2 is available from the Mac App Store; the website download is Mac 1.1. App Store purchases are separate from website purchases. Apple shows current pricing and trial eligibility before purchase.
Lost your activation key? Choose “Lost your activation key?” on the download page to recover it using your purchase email. Email verification is required for recovery and removing an old Mac; verification codes last one hour. If you still need help, email support with your Stripe receipt. Website purchases and App Store subscriptions are separate. See the website purchase terms for delivery and refund details.
Interval for iPhone
Get Interval for iPhone from the App Store. Full access needs Interval Pro. Restore Purchases in the app if your App Store purchase is missing; the website lifetime licence covers Macs only and does not include iPhone.
To record, open a current calendar meeting and choose Record conversation. The iPhone microphone captures nearby speech for up to one hour and transcribes on-device. It does not capture phone calls, another app's audio or voice memos. Tell everyone before recording. See recording privacy details.
Recording on Mac
Mac 1.2 is available from the Mac App Store; the website download is Mac 1.1. Interval for Mac (1.2) includes opt-in microphone and Mac audio recording, on-device transcription and recoverable local drafts. Generated draft notes require supported Apple Intelligence hardware, language and settings; you can keep the transcript without it. Manual notes remain available.
Choose a current meeting with full access, open its notes and start recording yourself. Let everyone know before recording. macOS requires Microphone and Screen & System Audio Recording permission in System Settings → Privacy & Security. Mac audio can include calls through headphones, other apps and notifications; no screen images are saved. Use headphones to reduce echoes. Apple’s speech model may need to download on first use.
Recording stops when the meeting ends or changes, your Mac sleeps, access ends, or one hour elapses. If transcription fails, keep the recovery draft and retry. Review the transcript and draft notes before saving; without Apple Intelligence, you can edit and save the transcript. Saving or discarding clears the recording draft; saved notebook notes are deleted separately. See recording and retention details.